Tier1 Everyday Series Warranty Policy

The manufacturer warranty for your water softener is shown below. The one (1) year limited warranty period can be extended up to five (5) years if you use Tier1® TIER1-WS-CLNSR-16 Water Softener Cleaner on your system and register your system with US Water Filters at discountfilterstore.com/pages/warranty-registration. Use one bottle of TIER1-WS-CLNSR-16 as directed every three (3) months from the date of purchase of the water softener. Proof of purchase of at least four (4) TIER1-WS-CLNSR-16 per twelve (12) month period is required for compliance with this warranty extension. Use of any water softener additive other than TIER1-WS-CLNSR-16 will not provide extended warranty coverage.

US Water Filters Limited Product Warranty:
US Water Filters warrants to the end user that its Tier1 Everyday Series Water Softener will be free from defects in material and workmanship under normal use and service, and agrees to replace, at its discretion, any defective product within the warranty time periods from the date of purchase as specified below. The only exception shall be when proof of purchase or installation is provided and then the warranty period shall be from the date thereof. Labor necessary to maintain the product is not covered by the product warranty.

One (1) Year Limited Warranty
• US Water Filters will replace any part of the control valve, bypass, fittings or electronic components found in reasonable judgment to be defective in material or workmanship under normal use and service for (1) year after the date of purchase.

Extended Limited Warranty
• Register your system at discountfilterstore.com/pages/warranty-registration
• Purchase and use of four (4) bottles of TIER1-WS-CLNSR-16 Water Softener Cleaner within one (1) year from the date of purchase of the system extends the warranty for an additional one (1) year.
• This may be repeated each year of ownership to continue extending the warranty up to a max of five (5) years from the date of purchase.

Ten (10) Year Limited Warranty
• US Water Filters will provide a replacement fiberglass resin tank or brine tank that fails under normal use and service provided that the softener is at all times operated in accordance with the operating conditions specified in the manual.

General Provisions:
No warranty is made, and is explicitly excluded, with respect to defects or damages due to neglect, misuse, alterations, accident, physical damage, misapplication, improper maintenance, installation outside operating specifications, or damage caused by acts of God, earthquakes, hurricanes, tornados, fire, floods, freezing, or other environmental damages.

These warranties do not cover normal wear and tear components like replacement filter cartridges, O-rings, seals, or filter media. Water Softener resin is considered a wear and tear component and can degrade quickly when exposed to iron, manganese, chlorine, or chloramines above the system water quality operating parameters. Pre-treatment is required for these contaminants if they are present to prevent premature fouling of the water softener resin.

THE WARRANTIES US WATER FILTERS GIVES IN THE ABOVE PARAGRAPHS ARE EXCLUSIVE, US WATER FILTERS DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR IMPLIED WARRANTY OF WORKMANLIKE PERFORMANCE.

These warranties are governed by the laws of the state of Minnesota and may change at any time without notice. Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or consequential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.